XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply To get the log from Malwarebytes do the following:Ĭlick on the History tab > Application Logs.ĭouble click on the scan log which shows the Date and time of the scan just performed.Ĭlick Export > From export you have three options:Ĭopy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
#HI REZ UNINSTALL TOOL UPDATE#
If an update is available, click the Update Now button.
Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as MalwareĬlick on the Scan tab, then click on Scan Now >. On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
#HI REZ UNINSTALL TOOL DOWNLOAD#
In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"īe aware you are not changing the Browser download folder location, you are changing the user’s download directory location.įollow the instructions in the following link to show hidden files: You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.Ĭhange default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" NOTE: IE8 Does not support changing download locations in this manner.
Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. Click Browse and select the Desktop and then choose the Select Folder button. Select the Options link in the lower left of the window.
Internet Explorer - Click the Tools menu in the upper right-corner of the browser. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Scroll down to find the Downloads section and click the Change. (may have changed to three (3) vertical dots.)Ĭhoose Settings. Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Make sure to run all scans from accounts with Administrator status, continue as follows please:Īnyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good.Ĭhange the download folder setting in the default Browser so all tools we may use are saved to the Desktop: My screen name is kevinf80, i`m here to help clean up your system. Hello horstachio and welcome to Malwarebytes,
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